Shipping

Shipping Policy

Use this guide from Nalgene to review processing, delivery, and tracking. This page applies specifically to nalgenen.shop.

tracking and addresses at Nalgene
For purchases made through nalgenen.shop, Nalgene applies the following guidance on tracking and addresses. Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Details from Nalgene on processing and transit
For purchases made through nalgenen.shop, Nalgene applies the following guidance on processing and transit. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

returns after delivery at Nalgene
This returns after delivery section covers orders and visits through nalgenen.shop for Nalgene. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Nalgene also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Details from Nalgene on delivery area
The following delivery area guidance applies to the Nalgene storefront at nalgenen.shop. We currently deliver solely to addresses within the United States. Standard shipping is free.

What Nalgene customers should know about delivery issues
Customers using nalgenen.shop can rely on the following Nalgene guidance about delivery issues. For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@Nalgenen.shop or 8508611773. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

Merchant Information
Business name: Nalgene
Brand name: Nalgene
Email: Support@Nalgenen.shop
Phone: 8508611773
Physical address: 1000 Fort Duquesne Blvd, Pittsburgh, Pennsylvania, 15222, United States